Terms and conditions
Dilara Latrous SAS
Headquarters 229 rue Saint Honoré, 75001
SIREN 893 902 692
SIRET 893 902 692 00019
Share capital € 1,000
If you need help or information concerning a product, an order in progress, the maintenance of our products, a payment option or for any other question, you can use the contact form available on the site or send an E-mail directly to our contact address:
We will respond as soon as possible.
The satisfaction of our customers is our priority.
Encrypted and secure payment.
Means of payment
Credit / Debit Cards
All our hats are made to order and conceived especially for you.
Please allow 5 to 10 working days for your order to be shipped.
As soon as the order is sent, you will receive an email with the La Poste tracking number and the link to follow the delivery on the La Poste website. You will be able to check the estimated delivery date and place of your order.
Delivery time: 2 to 4 days from the shippement date
Fixed delivery fee: € 10
Delivery time: 4 to 7 days from the shippement date
Overseas and International
Fixed delivery charge: € 20
Delivery time: 7 to 10 days from the shippement date
Exchange and refund
Returns must be made within 15 days of delivery of the order. The products must not have been used, they must be in their original condition.
Upon receipt of the package, we check the integrity of the products before accepting the return and requesting a refund.
This process may take 1 to 2 weeks.